How do I find products for my pet?

Use Dogs, Cats or Small Pets in the menu, or browse by need. A product can appear in more than one collection when it suits different pets. Always check the individual description for suitability.

Are Birds and Aquatic products available?

These ranges are coming soon. Their collection pages will show available products as the range grows.

How do I choose the right size?

Check the measurements and size guide in the product description. Measure your pet before choosing coats, harnesses, beds or carriers. If something is unclear, contact us before ordering.

What will delivery cost?

Review the delivery information on the product page and the shipping options displayed at checkout. Contact us before ordering if you need help with a destination or delivery date.

I have an order or delivery question

Contact us with your order number, the email used at checkout and a short description of what you need help with.

How do I ask about a return or a damaged item?

Contact us with your order number and details of the issue. Photos can help us understand a damaged or incorrect item. You can also review any applicable store policies linked in the footer.

How can I contact Pets and Paws?

Use our Contact page or email joseph@sovereignartsgroup.au.